In-home care service is all about trust and comfort. At Bharosa Community Services, we take the responsibility of providing quality care to our participants seriously. Before our support workers step into your home, we make sure they meet certain criteria to ensure your safety, satisfaction, and well-being.
Personality Matching:
We understand the importance of compatibility between you and your support worker. That’s why we make sure to match you with a support worker whose personality aligns with yours, creating a comfortable and positive environment for care.
Cultural Understanding:
Every person is unique, and we respect and value cultural diversity. Our support workers undergo training to better understand and respect the cultural backgrounds of our participants, ensuring culturally sensitive care.
Multilingual Caregivers:
Language should never be a barrier to receiving care. We provide multilingual caregivers who can communicate effectively with our participants, ensuring clear communication and understanding.
Preference for Male or Female Caregivers:
Your comfort is paramount. We respect your preferences and provide male or female caregivers based on your wishes, ensuring you feel at ease and respected in your own home.
LGBTI Awareness:
Everyone deserves to feel accepted and supported. Our support workers undergo training to enhance their awareness and understanding of LGBTI issues, ensuring inclusive and respectful care for all individuals.
Police Record and Medical Record:
Your safety and well-being are our top priorities. Before hiring support workers, we conduct thorough background checks, including police records, and verify their medical records to ensure they are fit to provide care.
Past Experience:
Experience matters when it comes to providing quality care. We carefully assess the past experience of our support workers to ensure they have the skills and knowledge necessary to meet your needs effectively.
NDIS Certifications:
We comply with the standards set by the National Disability Insurance Scheme (NDIS). Our support workers undergo the necessary certifications to ensure they meet the requirements for providing in-home care services under the NDIS.
Driving License (Preferred):
Some participants may require transportation assistance. While not mandatory, we prefer support workers with a valid driving license to provide additional support, such as transportation to appointments or outings.
Bharosa Community Services is committed to providing compassionate, respectful, and high-quality in-home care services according to your needs. You can trust us for your disability care because we carefully select and train our support workers to ensure your comfort, safety, and well-being. Your home is your sanctuary, and we are here to support you in maintaining your independence and quality of life.